FAQ
Frequently Asked Questions (FAQ)
Q: What is BeardieBond Exotics?
A: BeardieBond Exotics is a trusted provider of high-quality bearded dragons and reptile care products. We are committed to providing top-tier reptiles, expert care advice, and essential supplies to ensure your pet thrives.
Q: Where are you located?
A: We are an online-based business specializing in bearded dragons. Our team ensures smooth and secure shipping directly to your doorstep.
Q: How can I contact BeardieBond Exotics?
A: You can reach us via email at [Insert Email] or call us at [Insert Phone Number]. You can also fill out our contact form on our website for inquiries.
Q: How do I place an order?
A: Simply browse our website, select your desired bearded dragon or product, and proceed to checkout. We provide a secure and seamless payment process.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment methods listed at checkout.
Q: Can I cancel or modify my order after placing it?
A: Orders can only be modified or canceled within 24 hours of purchase. Contact us immediately if you need assistance.
Q: Do you offer shipping for live bearded dragons?
Q: Do you offer shipping for live bearded dragons?
A: Yes! We specialize in safe and reliable reptile shipping. All bearded dragons are shipped in secure, temperature-controlled packaging to ensure their well-being during transit.
Q: How long does shipping take?
A: Shipping times vary depending on location. We aim to ship live animals overnight or within 1-2 business days to ensure their health and safety. Products and accessories may take 3-7 business days for delivery.
Q: Do you ship internationally?
A: Currently, we only ship within [Insert Country/Region]. Please check back for updates on international shipping.
A: Bearded dragons require a balanced diet of insects (crickets, mealworms, and dubia roaches), vegetables, and fruits. We offer a complete feeding guide on our website for optimal care.
Q: What is the proper habitat setup for a bearded dragon?
A: A bearded dragon’s enclosure should include a spacious terrarium, proper lighting (UVB and heat lamps), substrate, hiding spots, and a temperature gradient to mimic their natural habitat.
Q: How do I know if my bearded dragon is healthy?
A: A healthy bearded dragon will have clear eyes, a good appetite, regular activity, and smooth skin. If you notice signs of lethargy, lack of appetite, or discoloration, consult a reptile veterinarian immediately.
Q: Do you offer a health guarantee for bearded dragons?
A: Yes! We provide a health guarantee for all our reptiles. If you encounter any issues, please contact us within [Insert Timeframe] of delivery.
Q: What is your return policy?
A: Due to the nature of live animals, we do not accept returns on bearded dragons. However, if there is an issue with your purchase, we will work with you to find a suitable resolution. For non-living products, we accept returns within [Insert Return Policy Timeframe].
If you have any other questions that are not listed here, feel free to contact us at
info@beardiebondexotics.org
or visit our Contact Us page for more details. We are happy to assist you
